Radiuniverse — debit from my account for 49.99$.

Address:

Pune, Maharashtra

Hi all,

I am hemant from pune. My hdfc account got debited with 49.99$ (Approx rs 3197.90) on feb 26, 2018. The amount was debited by radiuniverse.com based at sao paulo. Later in the day they refunded rs 19/- back to my account.

After getting the sms from the bank on late night of feb 26, 2018 regarding the debit of my account i contacted radiuniverse.com on their website for refund. When i contacted them through their email address [protected]@radiuniverse.com on feb 27, 2018 for refund of rs 3197.90/- (49.99$) they replied on email saying that the refund process has been initiated and my premium membership has been cancelled and it would be refunded in 5-10 business days.

I, later again reminded them on march 07, 2018 regarding the refund and they replied back saying that it would happen in 5-10 working days.

After, this since last three days i have written four mails to them regarding the refund since more than 15 working days have passed but have got no answer. This shows that they are now avoiding me.

I got my card blocked and have initiated the process for refund from the bank. When there are so many complaints from hdfc customers regarding the same the bank should have taken precaution and blocked any payment to this website.