Railrestro — food delivered in spite of online payment

Address:Bareilly, Uttar Pradesh

My order no is 1421310. I have ordered food online at railrestro and have paid inr 173 online. Food hasn't been delivered. Food was supposed to be delivered at bareillyi want refund of my amount. I'm traveling through doon express (Train no-13009) scheduled on 11.01.2020 and the food was supposed to be delivered on 12.01.2020. If i'm not refunded i will lodge a complaint at indian consumers forum.
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I had order food for PNR no.[protected] on 7th Jan'20 for which payment was made twice. I called to customer care and asked for the refund for which they agreed. But till date there was no refund even after multiple follow ups.
Please process this asap.
I have ordered veg manchurian combo and samosa as my order. My order num is 40715256. I have paid the full amount for what i have ordered but i gt some idli and parata. I couldn't eat that. Can you please register and a refund. Thank you

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    RailRestro Phone
    +91 81 0288 8111 [For Ordering Food On Train]
    +91 61 2713 6551 [Yescom India Softech Pvt. Ltd.]
    +91 81 0288 8999
    RailRestro Address
    Software Technology Parks Of India, Patliputra, Patna, Bihar, India - 800013
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