Railway — Storage charges take without intimation to customer when and what time to receive the parcel

Address:

3800054

Hi,

I have parcel my bike from pune to ahemedabad. I am wating for any dispatch or receiving message through phone or sms. But no intimation from railway parcel department and when i go for inquiry they said bike here last two wk you have to charged 3200 rs, when i asked why i have to pay these charges because i not got any intimation through phone call or sms. They said no such facility here in railway please pay money and get your bike.
I said that i am not taking any bike from you i want to complaint in consumer court regarding this type of activity is going on railway parcel house in ahemedabad.
Please need co operate from consumer court for this compliant.

Email id :- [protected]@gmail.com

Best regards,
Nilam chauhan