Raj International Service Centre — passport service pending

This is the 2nd time I am complaining against this company called Raj international, No.301 MTH road Villivakkam. I gave for passport renewal which was actually expired and hence I gave it for fresh application of my daughter on 22.06.18 and Receipt No is 7899. The person was not at all responding the phone. I paid 1500/- as advance. Every time my husband calls he never answers the phone. We tried all phone nos and 1 or 2 times when the person answered he said that he will check and let us know but then he never called back. My phone no [protected] name S.Srividhya email [protected]@gmail.com.