Rajasthan Technical University — reap-2017 fees not refund

gsr191099

from Indore, Madhya Pradesh

Address:

Kota, Rajasthan

Sir,

I am an engineering student. Last year[protected] i have filled reap-2017 form for college counselling with 10000/- as fee (Refundable), and 700/- as registration fee. And i was allotted for government engineering college, bikaner. But i don't reported there and take admission to poornima college. And according to rtu the fee will be refunded to my bank account if i don't report in the alloted institute. But i didn't any refund amount yet.
For this i contact to billdesk office, jaipur through email. They ask me for transaction ids (Both for 10, 000/- & 700/-), i mailed them. After that they check and said..."we have not received any refund request against transaction id:- jboi[protected]. So kindly contact to rtu".
Then i mailed to rtu (On 17th aug, 2017) with all above mentioned information and transaction identities, registered form and token nos. But they didn't replied yet.

A message is also displaying on rtu site that "choice exhausted, admission withdrawn, not-reported refunds have been done. Rest of the refunds are in process".

But i didn't get any refund amount yet. And i am really frustrated of it.

So, please kindly look into this metter & provide me the justice as earlier as possible.

+4 photos

Was this information helpful?

No (0)

Yes (1)

Rajasthan Technical University customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by gsr191099 Sir
I have again mail to rtu on 26 nov, 2018 that i have complained against you in consumer court for not refunding the fee, but they didn't replied yet. And on 17 aug 2018 and after, i have mailed them on many email address provided on rtu website..([protected]@rtu.ac.in, [protected]@yahoo.com, [protected]@gmail.com) many times but they don't replied. The costumer service helpline no.(+[protected] of rtu are not in service. And other helpline nos. provided on rtu website are also not in service and on some they didn't pick the calls. And if I mail on provided mail addresses then they didn't reply.
I think they not want to give my refundable money. Many of my friends get their refunds then why there not fair with me. Almost 1.5 year has been passed but I didn't get any refund amount.
After all the frustration now I knocked the doors of consumer court with a positive hope for the justice.
So, please sir look into this matter, and give your more support to refund my fees. I'll be very thankful to you.