Rajdhani / Yamuna Power [Bses] — wrong bill amount ca no[protected]

vipinsingh.mail

from Delhi, Delhi

Address:

New Delhi, Delhi, 100059

Dear sir/mam

I would like to complain about the wrong bill provided to me by bses rajdhani, i would like to mention and thereby point out few things so as you can consider and review it.

My bill for ca no i. E[protected] came rs 6520 for july month.

Now,
1. Previously i paid bill on 11 july of rs 1640.
2. My previous bills never exceeded more than 1800rs that to in the hottest month of june.
3. I don't have that equipment's or appliances which can tremendously consume that much electricity that the bill you have sent me.
4. I have lived at many places with using same appliances and never faced such situation where like currently you have send me such a disastrous bill.

5. It is quite painful and traumatic for me to see such a bill sent to me.

6. I am not living in a villa or luxurious bungalow where i have the luxury of spending that much amount of money on electricity.

Kindly take a look into this matter as its totally a fault from bses side and i want this to rectified at the earliest.
Being a comman man i wont be able to pay this amount which is but obvious too much for me and which i have never consumed as u can check also the past track of bill cycle and amounts.

Thanks and regards

Vipin singh
[protected]

Was this information helpful?

No (0)

Yes (0)

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

Aug 09, 2018

Updated by vipinsingh.mail BRPL.[protected]@relianceada.com
Attachments11:16 AM (3 hours ago)
to me, cgrfbrpl

Dear Customer,

This is to inform you that as per concerned department as per MRD analysis, no irregularity found in the meter. Bill has been checked and found is in order according to the downloaded reading and consumption pattern.

So this is the payable amount.

As per July'18 data analysis, no irregularity found.

Inadeqaute response from bses

(FOR INFORMATION: CA NO:[protected], MATIYALA, NEW DELHI - 110059)

Dear all,

Thanks for a quick reply as expected from but also proving the name of reliance of Mr. ANIL DHIRUBHAI AMBANI as a COMPANY WHICH IS INCOMPETENT OF CUSTOMER SERVICE AND A COMPANY WHICH HAS HIS EXPERTISE IN THEFT, HARASSING AND TORTURING ITS CONSUMERS THROUGH ITS FALSE PRACTICES AND GIVING ITS CONSUMERS A TRAUMATIC EXPERIENCE THROUGH ITS PRACTICES.

First of all I didn't understand your process how you have conducted your so called analysis and gets the meter checked without contacting the complainee.
I think its your best and ready reply to all your consumer complaints.

Now I Would like to put light on some facts which any person who has a sound mind can understand and acknowledge:

1. I AM LIVING ON A RENTED FLAT AND WE ARE ONLY THREE INDIVIDUALS CONSISTING OF MY 2 YEAR DAUGHTER.
2. WE HAVE THE SAME APPLIANCES AND ELECTRONICS WHICH WE ARE USING FROM PAST FEW YEARS.
3. WE HAVE LIVED IN MANY CITIES AND AREAS WITH SAME APPLIANCES AND ELECTRONICS AND BILL NEVER EXCEEDED 1800 WHICH ALSO CAME WHEN STARTED USING BSES SERVICES, THAT TOO WAS THE HIGHEST FOR US.

4. NOW SHEDDING SOME LIGHT ON OUR PREVIOUS USAGE WITH BSES

FROM:-

[protected] to[protected] i.e 29 days units consumed 173 and bill was Rs . 790
[protected] to[protected] i.e 32 days units consumed 181 and bill was Rs . 1650
[protected] to[protected] i.e 31 days units consumed 158 and bill was Rs . 810
[protected] to[protected] i.e 32 days units consumed 181 and bill was Rs . 1670
[protected] to[protected] i.e 29 days units consumed 182 and bill was Rs . 1220
[protected] to[protected] i.e 28 days units consumed 291 and bill was Rs . 1800
AND LAST BILL WAS I GUESS FOR THE PERIOD FROM[protected] TO[protected] and bill was Rs . 1640 which was paid on 11 july.

Now Coming to the point and as you can see the pattern and also can see the past usage and (Note: new appliance or electronics added at home and also no more usage).

How in the world is it possible for a guy like to me who is using same electricity every month and have also no ways to use that amount of electricity you mentioned which is UNITS CONSUMED 1058 AND BILL IS RS. 6524, which is near to my rent of the house.

In spite of deliberating avoiding consumer complaints and not taking any action and rectifying the issue, you guys are just turning your head away from the issue.
(Note: First of all if I would have used that much amount of electricity which i have not and also i have no means for that too, I would not be putting my energy and time in complaining you.)

This is a very disheartening and traumatic experience which is like i am being duped and also held accountable for something which i have not committed and now i should pay RANSOM (which is bill) without asking questions.

NOW IS IT THERE SOMEBODY WHO CAN RESOLVE THIS SITUATION AND GET ME OUT OF THIS AS IT IS GETTING VERY HARASSING AND DISTRESSING FOR AN ORDINARY INDIVIDUAL LIKE ME.

KINDLY RESOLVE IT ASAP AND RELIEVE ME OF THIS ISSUE.

THANKS AND REGARDS
VIPIN SINGH
+91- [protected]