I am thomas. I had constructed a house about 8 years back. All the tiles and sanitarywares were of rak. Earlier i had submitted a complaint regarding large number of cracks in all the four closets as well as tanks.in immediate response to my complaint one mrs. Sonia contacted me and inspection was done by one mr. Nawaz. He was convinced about the genuineness of the complaint. Later a replacement of tanks (Only) was arranged which will not serve any purpose. The closets are also in a very bad shape and collapsible at any time with water leaks,. Again i contacted mrs, sonia and nawaz over phone and conveyed the matter, earlier i had not noticed the cracks on the four wash basins and that was also informed. Please note that i am unable to use the closets. Kindly make arrangements to replace the closets and wash basins also. Thankful for your instant response earlier and look forward to your immediate reply.
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RAK Ceramics India customer support has been notified about the posted complaint.
Oct 05, 2019
Updated by thomasni Shall contact over phone
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