Rak Ceramics India — rak wash basin fully cracked under warranty

Address:

Kollam, Kerala

I have purchased rak washbasin from brandzone at kottarakkara on august 2015 .But now the washbasin fully cracked, i am contact the dealer and register the complaint, then dealer inform me the photo taken and send to the dealer, i send the photos then the dealer inform me at several time the representative will come and see ... But the representative not come in my house .. Then dealer inform that your complaint is genuine the replacement mail is send to company . After some days dealer contact me and inform the item will replaced shortly ..But after 10 days i again contact the dealer, he tells that newly comes item will checked our technician and will contact shortly ... But at this time the dealer not informed any information... Please take back the deadly washbasin immediate... And replaced ..