Raksha Tpa — Insurance claim oct-2015 to till now

Address:144001

Dear Neeraj,

As telephonic discuss with Heena ...Friday evening-19th Feb-(7:02PM) you assuring me due to coming Saturday & Monday insurance officer n holiday...Will 100% resolve your problem max Tuesday or Wednesday .Neeraj is following same .I have drop the SMS (Wednesday-Neeraj-10:40am & Heena 01:28 PM) both of you but problem remain same/no reply/no action.

Humble Regards,
I have no words...Pls chk trailing mail. (23Oct-2015 to 25th-Feb-2016)

Would like to bring to your attention the issue faced me due to the Raksha TPA Team.
Have discussed a lot and requested the medical cliam, but the Raksha TPA Team is not willing to bring support met . Started facing lot of issues due to the Raksha TPA with United India Insurance Team lack of timely support .Mentioning below the issues faced due to the Raksha TPA Team…...
A. Raksha TPA Team (Mr Neeraj ) not attending call or SMS regular bases, I have done 11 SMS to Neeraj –Reply Zero, …...41 Call regular bases attending only one call…….. Coordination and communication gap between - Me & Raksha TPA Team.Pls chk trailing mail carefully.
B. He does not have time for Customer Service …….leading to Poor service .
C. Doing Mail/SMS/Ph Call ………for more than 115 days.
D-I am lacking confidence….. for medical help By Raksha TPA.
Would request for your immediate intervention.
****Every time only one reply by mail -We are still in process of getting the approval from Insurance company
Why are harassment patient, till the time she is not good condition, Sorry for you, you can directly touch with hospital(On line transmission-Patel Hospital Pvt Ltd, Civil line Jalandhar Ph No[protected] Fax No[protected], www.patelhospital.com ).I am working in MNC but feel it working in Government service…… where we are playing mail to mail .
When writing complaint letter .you want to keep it short and to the point to help ensure that your mail will be read in its entire .If you write below trailing mail l, it’s highly unlikely that someone will down and real all mail. The Complaint letter should be addressed to the hospital. The address and contact information of the patient ………should be available on the hospital’s website .
If I am wrong or giving you false information to you, pls take the legal action me or patient.
Regards,
Deepak Nautiyal

Regards,
Deepak Nautiyal
[protected]
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Raksha Tpa — Reimbursement of claim

I want to complain of raksha tpa for reimbursement of our medical bill, they are making excuse but not clear my claim I submit all bill and document in spite of that they ask for new document .

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