Rathimeena Travels — Disrespecting the customer

Hi,

My friend and me booked the bus from kumbakonam to Chennai by 11pm on Jun 10, 2022. We reached the boarding point at 10.30 pm and the bus arrived at 11.30pm, but the bus operators and driver shouted us infront of everyone saying "that we arrived late and not even gave us 2 mins to place the luggages in luggage compartment. Keep shouting like we only arrived late and don't even gave time to settle down in our seat". I didn't experienced this type of behavior so far, Usually i prefer Rathi Meena for my travels but this time the incident made me very sad and uncomfortable. Since we arrived boarding point by 10.30pm earlier than the actual time 11pm, the bus delayed 30mins, still we got blamed. Because of one or two operator's behaviour, the reputation of Rathi Meena travels getting affected. Please take action inorder to avoid these kind of situation in future.