[Resolved] Ray Ban — Sold defective scratched RayBan Sunglasses RB3025 004/58 3P | |||
I have purchased the above mentioned sunglasses on 2nd Nov 2013. Was bit busy so did not notice the glass properly just weared thrice and agreed to purchase from Opto World Opticians, Devaraja Urs Road, Mysore. On 6th Nov while travelling to Ooty tried wearing for the 1st time and noticed the scratches on the glasses and called immediately to the store and spoke to Faraz who asked to bring back the glasses but the person was rude on the call. On 11th Nov visited the store to show the glasses but the Showroom owner and staff claimed that its physical damage done by the customer and can't do anything. Both were rude and stated that they can't help me. Very disappointing for this services by RayBan dealers. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Ray Ban customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi I bought Rayban glass at GKB Opticals Near Sony World Signal Bangalore, it is been 1 year and the spring of the frame not working properly so I went to the dealer they said it is out of warranty and they cant fix the frame even . I paid 14000 Rs for the frame and it is a waste now.
What should I do?
What should I do?
Ray Ban — Ray ban glasses
I receieved my glasses but when i checked it one of the glass is damage. So i want to return the product and kindly refund me the amount.