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Raymonds — order not completed

I bought a 3 pc suit from raymonds made to measure noida which was supposed to be delivered by 19 jan.
The delivery was delayed terribly
and even after that it was a partial delivery.
They have not delivered the waistcoat. The suit was also delivered a week later. Entire payment had been made earlier as that is how the process is designed

We had to visit the store numerous times to collect the order. The staff also did not turn out to be very supportive . The complaints were not heard. This is highly disappointing as we are helpless we have already paid the entire amount but have got partial delivery. The store is not taking responsibility of the product and we are clueless where to raise our concern.
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    Noida
    Uttar Pradesh
    India

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