[Resolved]  Razorpay — amount credited but irctc ticket not booked.

Address:769015

Hi i have booked my ticket on 18 september for 20 Sep 2018 from Rourkela to Howrah ..Due to session expire.. money was deducted from bank but the IRCTC site is showing "PENDING FROM BANK END" message.
our transaction details is:
Transaction ID:[protected]
Transaction Time : 12:43:37
Transaction Date: 18 Sep 2018
Transaction Amount: 590.68

Want the Amount refunded back...
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Oct 20, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
Razorpay Customer Care's response
Hi Ashish,

We checked the transaction:[protected] and see that it is an unsuccessful transaction. Rest assured, you will receive a credit in your account within 7-10 working days automatically. Feel free to write to us at: https://razorpay.com/contact/ for any further queries.

Thanks and regards,
Razorpay
Complaint comments 

Comments

I transferred amount Rs.299 to sminq on Sept 9th 2018. Amount is bebited. But ticket not generated. Till now I am not received any refund (ur pay I'd: Pay_Av70ka9fHaUI)
Razorpay Customer Care's response, Sep 19, 2018
Verified Support
Hi,

We were unable to find any transaction with: Pay_Av70ka9fHaUI, please make sure it is a valid payment ID. You can write to us at: https://razorpay.com/contact/ with the transaction details and the screenshots of the same and we'll be glad to assist you.

Regards
Team Razorpay

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