[Resolved] Razorpay — amount credited but irctc ticket not booked. | |||
Hi i have booked my ticket on 18 september for 20 Sep 2018 from Rourkela to Howrah ..Due to session expire.. money was deducted from bank but the IRCTC site is showing "PENDING FROM BANK END" message. our transaction details is: Transaction ID:[protected] Transaction Time : 12:43:37 Transaction Date: 18 Sep 2018 Transaction Amount: 590.68 Want the Amount refunded back... Was this information helpful? | |||
Oct 20, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Razorpay Customer Care's response Hi Ashish, We checked the transaction:[protected] and see that it is an unsuccessful transaction. Rest assured, you will receive a credit in your account within 7-10 working days automatically. Feel free to write to us at: https://razorpay.com/contact/ for any further queries. Thanks and regards, Razorpay | |||
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We were unable to find any transaction with: Pay_Av70ka9fHaUI, please make sure it is a valid payment ID. You can write to us at: https://razorpay.com/contact/ with the transaction details and the screenshots of the same and we'll be glad to assist you.
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Team Razorpay