[Resolved] Razorpay — amount debited

Abbanoor Praveen

from Delhi, Delhi

Address:

Madhapur .lot mibiles pvt ltd, Hyderabad, Telangana, 500081

Today afternnon i did my credit card payment.
Amount debited but bill not generated
It showing transaction successful.
I did not get any msg
But amount was debited by icici account.
By checking the icici statement it shows debited by razorpay.
My transaction id : *[protected]* amount 6000
Please do the needfull and clear the issue as soon as possible.
Thank you

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Dec 7, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Razorpay Customer Care's response Hey,

We would like to investigate this. Please write to us with your contact and transaction details here:https://razorpay.com/support/#request and we will get back to you on the same at the earliest.

Thanks & Regards,
Team Razorpay

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Comments

Shivansh Chavan

from Mumbai, Maharashtra

I was booked Rajkot to Pune Ticket then not booked but Rs 3545.40 cash debited from my A/c, my Transaction ID is [protected]

Razorpay Customer Care's response, Nov 6, 2019

Verified Support

Hi,

We checked our logs for 100002119939781 and we confirm that the refund has been successfully processed on 4th Nov, 2019. You will receive the refunds credit in your account within 7-10 working days. You can track the status of the refund here: https://razorpay.com/support/#refund

Thanks & Regards,
Team Razorpay