[Resolved]  Razorpay — amount debited from my bank account but not credited for repayment

Address:Bangalore, Karnataka, 560062
Website:slicepay.in

I've repaid the due amount through my google pay. For the loan taken from slicepay.
1) the amount has been debited from my bank account. But slicepay has not confirmed the payment.
2) there is no way i can contact razorpay or slicepay.
3) i've sent an email, giving the necessary screenshot, yet i'm left with no response.
It's been more than 20 hours, and surprisingly, this is not my first time. Every time the same issue.
If i don't get a response, i'll file a case against you for the fraud you've done
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Mar 23, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Razorpay Customer Care's response
Hi,

We have addressed your queries on ticket with reference number: 375121. Please follow the same email thread for further updates.

Thanks and Regards,
Team Razorpay
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