[Resolved] Razorpay — amount deducted by razorpay but train ticket not confirm | |||||
Dear sir I had booked a train ticket through irctc app amounting to rs.495 on 1/03/18 and made the payment through bhim app crediting to razorpay account. But razorpay did not confirm my ticket. Kindly look into the matter and arrange for reversal of the said amount back to my account no.[protected] (Sbi). Email id [protected]@gmail.com Ph no. [protected] Thank you Was this information helpful? | |||||
Apr 6, 2018 Complaint marked as Resolved Verified Support Mar 06, 2018 Razorpay Customer Care's response Hey Chonben, We have replied you over mail in regards to the transaction details. Kindly check and follow the mail thread with ticket reference number 162068 for further queries, we will be glad to help. Thanks and Regards, Team Razorpay | |||||
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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Transaction ID number:-[protected]
I am also uploading the transaction page and it is a sum of 225
A refund has been successfully processed against this transaction.
We have shared the transaction details over an email to you with the reference number: 165287. In case of further queries, please feel free to write back to us on the same mail thread.
Regards,
Team Razorpay
Comment marked as Resolved
The user did not respond to the messages. The review should not be taken into consideration.