[Resolved] Razorpay — amount deducted from google pay but irctc ticket not booked | |
Hello, i do a payment from razorpay google pay for booking a ticket from njp to sealdah on 18th august, 2019 but when the transaction happen then it is deducted from account but the ticket is not booked. It costs me 1300 rs. Please return my money. As it is an emergency for me please do something so that i can reach at destination. 1300 rupees is really big amount for me. I attached the screenshots below of irctc mobile app notification and google pay Was this information helpful? | |
Sep 20, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction ID: [protected] is an unsuccessful transaction. Rest assured, you will receive the refund credit in 7-10 working days. You can track the status of the same here: https://razorpay.com/support/#refund Thanks & Regards Team Razorpay | |
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