[Resolved] Razorpay — amount is credited to razorpay but not received by irctc

Christopher Manohar Calymbyses

from Bengaluru, Karnataka

Address:	520015
Website:	RAZORPAY

Hi team,

I have paid amount from my hdfc bank to razorpay for train ticket with irctc.
Amount has been deduted from my bank account but ticket was not issued.
But amount has been received by razorpay.

Transaction id :hdfc6c1584594c6416896c11ddd0d692f79

Kindly refer the attachments below and ensure my refund

Regards,
Manohar c

+2 photos

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Jul 18, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

Razorpay Customer Care's response Hi Christopher,

We checked the transaction [protected] and see this is an unsuccessful transaction. We have updated you with the details on the mail with ref: 207537, kindly check and do feel free to revert to us on the same mail thread, we would be glad to help you.

Regards,
Team Razorpay