[Resolved] Razorpay — amount not refunded from 11th april, it was paid twice.

ppshelke

from Sangola, Maharashtra

Address:

Washim, Maharashtra, 444506

Payment id:
Message from state bank of india

Transaction ref no igadhuvzo3 for rs.6000.0 on 11-apr-18 10:45

Transaction amount rs 6000/-
Internet banking from state bank of india

Messege from sbi complaint section:

Your complaint [protected] has been attended to and closed after resolution as:as confirmed with merchant, transaction lsbi[protected] as been successful and settled on 12 april 2018. For more details kindly contact your merchant..

Screen shot of bank transaction on 11.4.2018:

+1 photos

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Jul 20, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Razorpay Customer Care's response Hi Shelke,

We checked the payments `pay_9xtwkDxb2lkale` and `pay_9xnD2WRAFyXLgx` as per the details provided over the mail with reference number: 209033.
Kindly contact Sarvshiksha Solutions along with the payment IDs as they are the service provider and refunds can be initiated only by them.

Regards,
Team Razorpay