[Resolved] Razorpay — amount paid your merchant myy. phone.com consignment not received | |||
Myself arun dharwad, I have placed the order through your gateway for your merchant of myyphone.com, to buy the below smartphone. Regarding order placed confirmation mail or sms not received from your merchant. Amount is credited to your account merchant. I tried my level best to contact your mechant but not used, because all the contact details are fraud. Now i need your help to get back my money back. Seeking your valuable support on this regards. Plz help... 1) redmi note 7 pro 2) order ref. No; 12139 3) qty: 1 no 4) paid amt; rs.12890/- 5) net banking 6) transaction ref. No;[protected] Was this information helpful? | |||
Apr 21, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 21, 2019 Razorpay Customer Care's response Hey Arun, We checked our logs and see that a refund rfnd_C9db2WQO9FRyC6 has been processed successfully from our end against this transaction. You can track the status of your refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay | |||
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Transaction details below
Merchant name - RAZ*RedChilliphone, S/Mumbai In
Date of transaction -18/03/2019
Amount -27, 990
My Contact details - [protected]
We are getting this checked and will keep you posted over the mail thread with reference number 426598. Kindly follow the same for further updates.
Thanks & Regards,
Team Razorpay