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Razorpay Complaints & Reviews

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Last updated Feb 1, 2023
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Razorpay reviews & complaints page 3

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Total 20 tickets raised and near about 100 communicatin mails in two months. Its only for payment settlement process. We already all documents submitted.still pending payment settlement process.

It is observed that we have been raising tickets for payment settlement for a long time and they are making different requirements every time. I think they don't want to solve the issue. Razorpay would cause so much trouble to the...
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DATE OF TRANSACTION- 16/09/2022

PURCHASE AMOUNT- 14619.60

Payment Via UPI

TRANSACTION ID - T2209161629020930000379

refund amount- 3149.10 and 1574.10

Payment Id- pay_KIXypbIA8AmrAa

Refund Id- rfnd_KLmzKwLPOJ1wku [for rs 1574.10]

Refund Id- rfnd_KLFVAYe3gM9K4k [for rs 3149.10]

UTR[protected]

REFUND IS PROCESSED ON 23 SEP 2022 AND 24 SEP 2022

PLEASE HELP ME. THANKU
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    This is to inform you that while purchasing items from Giriand co, Chennai through online on 11.10.2022, the bill amount was Rs.2673 whereas the RazorPay has debited Rs.2736.08 from my account. It is clearly a cheating act because without informing anything they are unauthorizing debiting the amount with out any basis is strictly to be addressed. The transaction details are as follows: Transaction ID is S52647131 dated 11.10.2022, ICCI Bank....
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    Payment made successful from account but service not received from merchant
    Payment date- 17 July 2022
    Amount - 15864
    UPI Ref No.[protected]...
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    Payment Id :pay_KOFMGLDijLdeV8
    Attempted On :01st Oct, 2022 02:09:42 AM IST
    Payment via: Axis Bank Net Banking
    Email: [protected]@gmail.com
    Mobile Number :[protected]

    Still haven't received my refund now i have to pay fine. Very bad experience....
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    Hello !
    This is Babita
    I booked train Ticket on 4th oct, 2022 money deducted, i paid by razorpay from google pay but train ticket not booked.

    please refund my money.

    regards
    babita D
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      Hello,
      This Babita I booked train ticket on 4th Oct 2022, Money deducted,
      i paid to Razorpay from Google Pay but train ticket not Booked.

      Transaction Id
      [protected].

      Regards'
      Babita Dalal
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        I am a merchabt who have been using razorpay earlier. One of the cystimers made me a apyment through razorpay of inr 5000 more than 20 days ago. But till now tge amount has not been settled into my account
        There is no phone number where ine can raise a complaint. All suppirt tickets generated are closed without any resolution of tge issue. I am fed up with razorpay & their customer service. Can anyone help me retrieve my money from razorpay?
        Razorpay customer support has been notified about the posted complaint.
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          I used phonepe to recharge my friends mobile number of 155 rs but it has not happened but my money has deducted from my account
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            Hi team,

            I have enrolled with Razor pay for payment collection.

            Small amount has been settled and now still 20, 000 is pending to be settled. But now received a mail that my account is rejected and the settlement time will be 120 days.

            Ticket id is : 6499918...
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            Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful

            Transaction Date : 21st Sep 2022
            UTR :[protected]
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              Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful
              Transaction dated 21st Sep 2022
              UTR :[protected]
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I have paid rs 200 to register in a compitition through gpay instead of that the payment was sent to razorpay.mairtel so I need refund.
                Sep 27, 2022
                Complaint marked as Resolved 
                Atlast my money is refunded
                Razorpay customer support has been notified about the posted complaint.
                Dear sir,

                My name is Alok Kumar, my mobile number is [protected], Razorpay company company has deducted 41.43 rupees dated[protected] and 548.57 rs from my Kotak Mahindra bank account on[protected] without any reason, I have no email address of Razorpay company and no one There is a contact number so that I can solve my problem. I request you to solve my problem, for this I will be forever grateful to you.
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                  I am lino jacob .I made a transaction for gate application payment in gate 2023 portal on September 20, 2022 at 6.35 pm via Google pay. My account debited Rs . 1700 towards the payment and the transaction amount went to [protected]@mairtel upi id, but it shows as ' Airtel' . i want to know to what upi id, razor pay is crediting payment from gate portal. I made another transaction again and this time payment made to razorpay pvt limited in upi id [protected]@icici...
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                    On Sep 17 2022 i had paid Rs 10, 000 for my lalitha jewellery online account through Amazon pay. Money got debited from my account. But Amount not credited to Lalitha online account.

                    UPI Transaction Id: [protected]@apl
                    Mode amazon pay UPI
                    Paid from Icici bank
                    Paid to [protected]@mairtel
                    Status successful

                    Kindly refund my money at the earliest....
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                    I paid 3900amount on 5septemver through razorpay, the amount was deducted by razorpay but the mechant order not confirmed
                    My transaction ID is -pay_KEEqfabCQ28w7c
                    Please refund my money as soon as possible in my wallet
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                    Razorpay customer support has been notified about the posted complaint.
                    Sep 20, 2022
                    Updated by barad prabhat
                    Please refund my money as soon as possible

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                      I ordered t shirts form aliyashops but no update since order. 10+ days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id UPI transaction ID:[protected]...
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                      I am the new user of RAZORPAY app, i am deposited 7000 in it with my business costomers, i am unable to complete kyc in this app, soo i raised a request for withdraw but they are not accepting withdraw without kyc, question is why they accept payments without kyc plaz help me from this, my money got struck in that MY REGISTERED NUMBER [protected]
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                        I was trying to add INR 10000 via razorpay option in NPS. The money got debited from my account but I received payment failed status from NPS
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                          On September 8th i made a payment of 15000 to Riches Jewel Arcade Llp.
                          Money has been debited from my account, however the merchant has not received it.
                          Requesting a refund for the same asap.

                          Attaching screenshots for reference.
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