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Razorpay Complaints & Reviews

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Last updated Feb 3, 2023
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Razorpay reviews & complaints page 3

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Date of the transaction - October 6th
Transaction number - [protected]

My Loan EMI with auto payment has been done on October 6th, from my axis bank account to Lazypay merchant.
And from my bank statement, I found that this transaction has been done by 'Razorpay software private limited'.
I raised my complaint to both axis bank and Lazypay but they are saying the issue is not from their side.
So as a payment gateway I want you to confirm the process you have done with Lazypay.
Please check this issue and resolve as soon as possible

Let me know if you have any details
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    Its been more then 120 day as per your policy .still im awaiting for my amount Rs11915/-.
    As i have already informed you that if my company policies does not meet your criteria. I don't need your services .please settled my amount at company account.
    I have already requesting so many time you people does not bother to connect with customer or neither any information share with customer.
    just keeping money with you without...
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    Total 20 tickets raised and near about 100 communicatin mails in two months. Its only for payment settlement process. We already all documents submitted.still pending payment settlement process.

    It is observed that we have been raising tickets for payment settlement for a long time and they are making different requirements every time. I think they don't want to solve the issue. Razorpay would cause so much trouble to the...
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    DATE OF TRANSACTION- 16/09/2022

    PURCHASE AMOUNT- 14619.60

    Payment Via UPI

    TRANSACTION ID - T2209161629020930000379

    refund amount- 3149.10 and 1574.10

    Payment Id- pay_KIXypbIA8AmrAa

    Refund Id- rfnd_KLmzKwLPOJ1wku [for rs 1574.10]

    Refund Id- rfnd_KLFVAYe3gM9K4k [for rs 3149.10]

    UTR[protected]

    REFUND IS PROCESSED ON 23 SEP 2022 AND 24 SEP 2022

    PLEASE HELP ME. THANKU
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      This is to inform you that while purchasing items from Giriand co, Chennai through online on 11.10.2022, the bill amount was Rs.2673 whereas the RazorPay has debited Rs.2736.08 from my account. It is clearly a cheating act because without informing anything they are unauthorizing debiting the amount with out any basis is strictly to be addressed. The transaction details are as follows: Transaction ID is S52647131 dated 11.10.2022, ICCI Bank....
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      Payment made successful from account but service not received from merchant
      Payment date- 17 July 2022
      Amount - 15864
      UPI Ref No.[protected]...
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      Payment Id :pay_KOFMGLDijLdeV8
      Attempted On :01st Oct, 2022 02:09:42 AM IST
      Payment via: Axis Bank Net Banking
      Email: [protected]@gmail.com
      Mobile Number :[protected]

      Still haven't received my refund now i have to pay fine. Very bad experience....
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      Hello !
      This is Babita
      I booked train Ticket on 4th oct, 2022 money deducted, i paid by razorpay from google pay but train ticket not booked.

      please refund my money.

      regards
      babita D
      +1 photos
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        Hello,
        This Babita I booked train ticket on 4th Oct 2022, Money deducted,
        i paid to Razorpay from Google Pay but train ticket not Booked.

        Transaction Id
        [protected].

        Regards'
        Babita Dalal
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          I am a merchabt who have been using razorpay earlier. One of the cystimers made me a apyment through razorpay of inr 5000 more than 20 days ago. But till now tge amount has not been settled into my account
          There is no phone number where ine can raise a complaint. All suppirt tickets generated are closed without any resolution of tge issue. I am fed up with razorpay & their customer service. Can anyone help me retrieve my money from razorpay?
          Razorpay customer support has been notified about the posted complaint.
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            I used phonepe to recharge my friends mobile number of 155 rs but it has not happened but my money has deducted from my account
            Razorpay customer support has been notified about the posted complaint.
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              Hi team,

              I have enrolled with Razor pay for payment collection.

              Small amount has been settled and now still 20, 000 is pending to be settled. But now received a mail that my account is rejected and the settlement time will be 120 days.

              Ticket id is : 6499918...
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              Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful

              Transaction Date : 21st Sep 2022
              UTR :[protected]
              +1 photos
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                Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful
                Transaction dated 21st Sep 2022
                UTR :[protected]
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I have paid rs 200 to register in a compitition through gpay instead of that the payment was sent to razorpay.mairtel so I need refund.
                  Sep 27, 2022
                  Complaint marked as Resolved 
                  Atlast my money is refunded
                  Razorpay customer support has been notified about the posted complaint.
                  Dear sir,

                  My name is Alok Kumar, my mobile number is [protected], Razorpay company company has deducted 41.43 rupees dated[protected] and 548.57 rs from my Kotak Mahindra bank account on[protected] without any reason, I have no email address of Razorpay company and no one There is a contact number so that I can solve my problem. I request you to solve my problem, for this I will be forever grateful to you.
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                    I am lino jacob .I made a transaction for gate application payment in gate 2023 portal on September 20, 2022 at 6.35 pm via Google pay. My account debited Rs . 1700 towards the payment and the transaction amount went to [protected]@mairtel upi id, but it shows as ' Airtel' . i want to know to what upi id, razor pay is crediting payment from gate portal. I made another transaction again and this time payment made to razorpay pvt limited in upi id [protected]@icici...
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                      On Sep 17 2022 i had paid Rs 10, 000 for my lalitha jewellery online account through Amazon pay. Money got debited from my account. But Amount not credited to Lalitha online account.

                      UPI Transaction Id: [protected]@apl
                      Mode amazon pay UPI
                      Paid from Icici bank
                      Paid to [protected]@mairtel
                      Status successful

                      Kindly refund my money at the earliest....
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                      I paid 3900amount on 5septemver through razorpay, the amount was deducted by razorpay but the mechant order not confirmed
                      My transaction ID is -pay_KEEqfabCQ28w7c
                      Please refund my money as soon as possible in my wallet
                      +2 photos
                      Razorpay customer support has been notified about the posted complaint.
                      Sep 20, 2022
                      Updated by barad prabhat
                      Please refund my money as soon as possible

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                        I ordered t shirts form aliyashops but no update since order. 10+ days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id UPI transaction ID:[protected]...
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                        I am the new user of RAZORPAY app, i am deposited 7000 in it with my business costomers, i am unable to complete kyc in this app, soo i raised a request for withdraw but they are not accepting withdraw without kyc, question is why they accept payments without kyc plaz help me from this, my money got struck in that MY REGISTERED NUMBER [protected]
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