[Resolved]  Razorpay — cashbean

Hi
On 27/8/2019, i tried to clear my loan in cashbeen making payment using mobikwick upi.
My money got deducted but transaction not completed. I raised complaint with cashbeen, they say transaction was not successful.
I can check in mobikwick, that transaction is successful toward
Pcfinancial. [protected]@hdfcbank
Upi id:[[protected]]
Order id:omk22cae71b77523f9
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Oct 3, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Razorpay Customer Care's response
Hi Ravi,

We see that our team has reverted to your query raised on ticket with reference number: 705968. Please follow the same email thread for further updates from the team.

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

Iam paying 13 august loanfront loan from your gateway but still not response or refund my money...
My mobile no is [protected]
My register email id is : [protected]@gmail.com
Razorpay Customer Care's response, Sep 4, 2019
Verified Support
Hi,

Apologies for the delay. We are getting this issue checked with the merchant. Request you to follow the ongoing mail thread with ticket reference number: #672815 for updates regarding this.

Thanks & Regards,
Team Razorpay
I have paid the amount to cash been on 16th march 2020 but they told they did not received amount from my transaction Id. After that they have informed me to log a complain to razor pay after that i log a complaint to razorpay and same ticket logged but did not get confirmation of deducted amount .
Amount -4255
Still. My loan amount in cash been is showing pending.

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