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Razorpay

[Resolved]  Razorpay — charges deducted from account but not received by irctc.

Address:Mumbai City, Maharashtra, 400055

Dear sir,
I'm pallavi i have made payment by using rozarpay option by using upi add.in irctc rail app but the amount is debited from my account bank not received by the irctc and my ticket did not booked and mentioned reference transaction id: hdfdcf7ee1b55834a40998c8bc47f139aac
Please check the mistake and refund my amount to my account asap.
Thanking you,
Yours faithfully
Pallavi...
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Aug 1, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Razorpay Customer Care's response Hi Pallavi,

Please share the details of the transaction such as the transaction ID which starts with "10000...", UPI reference to [protected]@razorpay.com so that we can check and assist you.

Best regards,
Team Razorpay
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Please find attach screenshot for details for deduction of money from my phonepay .

Upi reference id for my transaction is[protected]. Please confirm from your side and refund the amount.

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