[Resolved]  Razorpay — debit of amount

Address:N.MAHALINGAM AND COMPANY GANDHIPURAM COIMBATORE 641018, 641017

Dear team

I have paid the loan front loan id :779379 due amount through razorpay but the amount have bben debited from my vijaya bank account but it not credited in the loan front account. Please let me now the status of my amount. I have attached the payment done details for your reference. Iam waiting for your reply at earliest

Regards

L. Lalith kumar

[protected]
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Oct 8, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2019
Razorpay Customer Care's response
Hi Lalith,

We are sorry to hear about this. Kindly share the transaction details in the description of the ticket form along with your contact details over here https://razorpay.com/support/#request to investigate and assist with your query at the earliest.

Thanks & Regards
Razorpay
Verified Support
Sep 07, 2019
Razorpay Customer Care's response
Hi Lalith,

Thank you for your time on call.

As discussed, we are glad that you have received the credit from the banks. Feel free to reach out to us on the mail thread with reference: 714652 for further queries and we will be glad to assist with the same.

Thanks & Regards
Razorpay
Complaint comments 

Comments

Hello sir I pay my loan repayments moneyview personal loans app to pay totally amount 24125 only but some went wrong the message issue I pay 2 times totally I paid 48250 rupees razor pay by linked hdfc bank so please check and send back my money my amount paid reference number[protected]so please check I lose my money sir waiting

Razorpay Customer Care's response, Sep 16, 2019
Verified Support
Hi Prashanth,

We checked the transaction and see that this has been processed successfully from our end. Kindly follow the email thread with reference number 717102 for further details.

Thanks & Regards,
Team Razorpay

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