[Resolved] Razorpay — demanded money to customer frequently and harassed for payment

[Resolved] Razorpay — demanded money to customer frequently and harassed for payment

G Gajanan Bhusare from Mumbai, Maharashtra

Razorpay is made for harassment to people. They send every day message alert for paying money to people. This alert might be free so company demanded money send alert for demanding money many times till customer get harass and paid the money anyhow. After complaining to razorpay, they not give satisfied answer and allow finance company to harass their customer by sending frequent sms alert for demanding money. Was this information helpful? No (0) Yes (0)
Mar 28, 2020 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Feb 26, 2020 Razorpay Customer Care's response Hi, We are sorry you feel this way. we understand your concern and have requested the merchant for further details on the services provided. We will get back to you with an update over the email thread with ref no 2201636 at the earliest. Your patience in the matter is highly appreciated:) Thanks & regards, Team Razorpay
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Gow bujji

I paid emi amount in phone pay[protected] at11.28am ...but last 3days i receive msgs... I[censored] do not pay amount this month u cant active ur bajaj card.. ..plz give me information abount my payment...

Razorpay Customer Care's response, Mar 17, 2020

Verified Support

Hi Gow bujji,

We checked and see that the payment with the ID pay_EQ0sDK6aIzI1ia is a successful transaction. Kindly contact the merchant for any service/refund related queries. Do feel free to raise a request with us over https://razorpay.com/support/#request for any further queries, we would be happy to assist you.

Thanks and Regards,
Team Razorpay