[Resolved] Razorpay — didn't get refund | |
Hi razorpay I booked two tickets on 29th april which both got failed. I had paid by bank of maharashtra debit card with razorpay payment gateway. Deatils are 1) darbhanga express (11061) ltt to jl Refund id=[protected] Refund amount=rs.385 2) mahanagar express (11093) dr to jl Reading id=[protected] Refund amount=rs385 Irctc is showing that my money is refunded. But i still didn't get it even after 12 working days. Please do the needful. Was this information helpful? | |
Jun 17, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. May 15, 2018 Routa's response Please contact my no [protected] I will explain detail transaction
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 2 Comments | |
Comments
Hi team,
May 8 th 2018 i use irctc app ticket booking payment ur gateway bhim option.
rs 1100 is debit my account and amount credit ur bhim account but ticket not booking... That transaction id[protected] pls refund
My upi id [protected]@upi
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May 8 th 2018 i use irctc app ticket booking payment ur gateway bhim option.
rs 1100 is debit my account and amount credit ur bhim account but ticket not booking... That transaction id[protected] pls refund
My upi id [protected]@upi
Razorpay Customer Care's response, May 16, 2018
Verified Support
Hi Seruva,
Your refund has been processed for the UPI number 812816792928 on May 13. Please follow the mail thread with reference 192844 for further details.
Thanks and regards
Team Razorpay
Your refund has been processed for the UPI number 812816792928 on May 13. Please follow the mail thread with reference 192844 for further details.
Thanks and regards
Team Razorpay
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We checked the transaction with the UPI reference number - 813512073190 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to support@razorpay.com for further details, we will be glad to help.
Best Regards,
Team Razorpay