[Resolved]  Razorpay — failed transaction refund - regarding

Hi,

Booked ticket on irctc using razor pay amount debited inr 830 but irctc website showing payment pending from bank end, irctc unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.

My upi ref no {[protected]}
And booking transaction id (Irctc) {[protected]}
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Sep 2, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jul 29, 2018
Updated by Yugal Kukde
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Verified Support
Jul 30, 2018
Razorpay Customer Care's response
Hi Yugal,

We checked the transaction with UPI reference number[protected] and see that it is an unsuccessful transaction. The amount for the same will be credited back to your account within 7-10 working days. For further details please follow the mail thread with reference number 228430 and we will be happy to assist you.

Regards,
Razorpay
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