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[Resolved]  Razorpay — fraud related to payment gateway"razorpay".

Address:Bangalore HQ 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030, 560030

I am hemnandani barod was buying something from nykaa and so I have choosen sbi net banking, payment has been deducted not to the nykaa but to the payment gateway "razorpay", and no order updated to nykaa, now they are saying they didn't get any order, I am complaining against payment gateway, either they refund my money or forward that money to the third party" Nykaa", so that I get what I wanted and spend 850 rupees.
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Jan 30, 2020
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Razorpay Customer Care's response Hi Nandani,

Please write to us with your contact and transaction details here:<https://razorpay.com/support/#request> and we will get back to you on the same at the earliest.

Thanks & Regards,
Team Razorpay
Complaint comments 
2 Comments

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Comments

I Have Paid Money To Flash Cash Money Is Deducted Twice From Account.10547 Deducted Twice Please Return me.
I do Have Two Bank Messages Is also
Flash Cash Is Loan Comany Whom I was Making My Payment .
Please Razor Pay Return My Money
Because I have Used Your Platform To Make Payment
Reply
Razorpay Customer Care's response, Jan 7, 2020
Verified Support
Hi,

We are sorry to hear this, kindly raise a request on https://razorpay.com/support/#request with your query. We will check the same and update you at the earliest.

Thanks & Regards,
Team Razorpay
My jio prepaid number 554 rupees recharge but not received my phone and debit my bank account, please sir my amount refund my debit account number

Reply
Razorpay Customer Care's response, Jan 7, 2020
Verified Support
Hi Amit,

We are sorry to hear this, kindly raise a request on https://razorpay.com/support/#request with your query. We will check the same and update you at the earliest.

Thanks & Regards,
Team Razorpay

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    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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