Razorpay — I had payment but didn't get services

Hello there,
I purchased shared bk plan and invested my money in that according to shared bk agreement "from the date of rental bicycle investors will we provide rental services for the the equipment hello there
I purchased shared bk plan and invested my money in that according to shared bk agreement"from the date of vental bicycle investors will we provide rental services for the the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees and didn't provide me services perfectly as it promised to me but it cheated me and scammed and run away with my money. I invested my money in shared bk because is connected to trusted gateway razorpay so please refund my amount in my account please refund my money in my account as soon as possible.
Name-mayank singh
Investment date - 02/01/2021
Cheating date-19/01/2021
Email [protected]@gmail.com
Transaction id-othpg 026067
+1 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2021
Razorpay Customer Care's response
Hi Mayank,

We completely understand your situation here. You can raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Our team will provide you with an update at the earliest.

Regards,
Anas, Team Razorpay
Complaint comments 

Comments

Hello sir,
My name is Bibrata Das.On 8th December 2021 at 3:11 pm.I was paying 4th instalment of Reimalie Academy Bongaigaon Rs 21630 through Razorpay by using Debit card.My transation Id is[protected].But Razorpay does not send the money to the Reimalie Academy Bongaigaon rather than it was send money to the zomate and amount is showing 242 which is [censored]..I have bank statement and enough evidence that i was send to Reimalie Academy amount 21630..please help me sir and resolve my problem as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3544
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information