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[Resolved]  Razorpay — i have booked a ticket from irctc app using upi option i didn't get tickets but my money is deducted.

I had booked an irctc ticket of amount 910 upi reference no.[protected] on 04- may-19. The amount has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket or not as i'm unable to book another without confirmation of the same.
Kindly check and revert at the earlie
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Jun 16, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Razorpay Customer Care's response Hey Dishoj,

We checked and see that the transaction [protected] is an unsuccessful payment and the refund for the same has been processed successfully. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
Complaint comments 
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Money is deducted from my account but ticket is not booked what time it'll take ?

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Razorpay Customer Care's response, May 15, 2019
Verified Support
Hey Shakti,

We checked and see that the transaction 100001831254794 is an unsuccessful payment and the refund for the same has been processed successfully. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
My name is Dishoj Varma I wanted to book a ticket and did it on IRCTC app. I have done my payment through upi option(Googlepay). I Have got the information and I paid it but I didn't get my ticket. What should I do now..
Reply
Dishoj Varma's [Complaint's author] reply, May 7, 2019
I had booked an irctc ticket of amount 910 upi reference no. 912418825246 on 04- may-19. The amount has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket or not as i'm unable to book another without confirmation of the same.
Kindly check and revert at the earlies
Razorpay Customer Care's response, May 23, 2019
Verified Support
Hi Dishoj,

We see that the refund has been successfully processed on 9th May 2019. You may check your IRCTC txn status here on this link with your IRCTC txn id 100001815388765 - https://razorpay.com/support/#refund.

Thanks and regards,
Team Razorpay

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