Razorpay — Involved in fraudulent activities

Hello there
I purchased shared bk plan and invested my money in that according to shared bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1202 rupees".
And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money inn my account as soon as possible.
Name: karthik d r
Investment date:7/1/21 & 12/1/21
Cheating date :25/1/21
Email id :[protected]@gmail.com
Transaction id:t2101071932043380492696
Totally the contract with fraudulent company. Now they are telling we are not responsible, only merchant is responsible. Now i am asking how razor pay me contract with shared bk for accept & making payment fro customer. Actually they were get details regarding shared bk when they registered to razor pay.
So razor pay is must refund the amount.
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2021
Razorpay Customer Care's response
Hi Karthik,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5056407] for us to assist you on priority.

Feb 21, 2021
Updated by Karthik DR
Razorpay should responsible for shared bk fraud. So they should refund amount.

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