[Resolved] Razorpay — irctc failed transaction

Ravikant Pandole

from Noida, Uttar Pradesh

Address:

Betul, Madhya Pradesh, 460551

I tried to book a ticket on irctc by google pay. Money deducted from account on 24 june 2019 via irctc official app. The ticket was not booked but the amount was deducted from my bank account. Also i am attaching the screen shot of transaction by google pay. The amount was 170.49 rupees..[protected] is upi transaction id. Please look in to the matter and kindly refund it plz.

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Jul 28, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Razorpay Customer Care's response Hi Ravikant,

We checked the transaction with reference ID [protected] and see that this is an unsuccessful transaction. You will be receiving the refund for the same within 7-10 working days. You can track the refund status here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay