[Resolved]  Razorpay — irctc general ticket booking-amount deducted from bank- failed in transaction.

Address:Thiruvananthapuram, Kerala, 695024

I tried to book 2 general tickets in IRCTC mobile app using razorpay-SBI- bhim app.
But both transactions failed- amount of Rs.615/- is found withdrawn from my SBI account but both transactions failed.
Transaction ID: upi/DR/[protected]/IRCTC/HDFC/RAZORPAY/ Rs.300/-
Transaction ID: upi/DR/[protected]/IRCTC/HDFC/RAZORPAY/ Rs.315/-
both dated 07/02/2019 at 11:30:40 and 11:39:04 respectively.
Hence refund needed.
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Feb 12, 2019
Complaint marked as Resolved 
Great work by Razorpay in resolving my issue. The amount of Rs.615/- has been credited to my account on 12.2.2019 itself. Thanking you for your service, Vinod
Razorpay customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by crvinodcr
My above said complaint has been resolved and the amount of Rs.615/ has been credited to my account on 12.2.2019 itself.
Thanks a lot for your customer care centre for resolving my issue in no time.
Keep it up.
Vinod.
Verified Support
Feb 19, 2019
Razorpay Customer Care's response
Thank you for the confirmation Vinod.

Happy Transacting :)
Complaint comments 

Comments

Sir last month date[protected] train ticket book but transactions failed my account money deduct 745.49 How many days my money not refund transactions ID - [protected] pls keep at action

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