[Resolved] Razorpay — irctc payment failure
Kidwai Nagar, Uttar Pradesh, India
ViVipin1610 on May 20, 2018
Sir today i was trying to book a ticket from kanpur to new delhi, which i was not able to book but the money got deducted from my account. I used razorpay payment gateway and performed the payment through my tez app.
I also called the google tez customer care and they told me that amount that was deducted from my account was successfully received by the razorpay so if there is a problem then it is from razorpay end.
Sir kindly help me to get my refund
My transaction id is [protected]
Complaint marked as Resolved Jun 21, 2018
[May 20, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, May 21, 2018
We have received your mail with regard to the transaction [protected] and have updated you with the details on the mail thread with reference number 196570. Kindly refer to the mail and please feel free to write back to us on the same for any further assistance.
Thanks and Regards,
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