[Resolved] Razorpay — irctc payment failure

bhaskarjydeka

from Duliagaon, Assam

Address:

Kamrup Metropolitan, Assam, 781020

Dear sir,
I'm Bhaskar I have paymented in IRCTC through Tez app for booking a rail ticket but the amount is credited to your bank but not received by the IRCTC.
I have mentioned the reference ids
Google transaction id: CICAgKC8wbjOKw
Upi transaction id:[protected]
Please chake the mistake and refund my amount to my account
Thanking you.
Yours faithfully
Bhaskar

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Jul 17, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

Razorpay Customer Care's response Hey Bhaskar,

We checked the transaction for the UPI reference[protected] which is an unsuccessful transaction. If the funds have been debited from your account, you will receive the credit within 10 working days, failing which please drop us a mail on [protected]@razorpay.com.

Thanks and regards,
Team Razorpay