[Resolved]  Razorpay — irctc "payment pending from bank end"

Hello,

I booked a ticket today through razorpay. The money got debited from my sbi account but the ticket was not booked, instead its showing "payment pending from bank end". It was a tatkal booking and hence i lost the chance of booking a ticket.

Ticket was from new dekhi to kanpur central

The amount which was debited was 1060.49

Can you please help resolving this query
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Jun 13, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Razorpay Customer Care's response
Hey Amitesh,

We checked the transaction [protected] and see that this is an unsuccessful payment. The refund for the same will be credited to your account within 7-10 working days. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
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