[Resolved] Razorpay — irctc payment using razorpay failed | money deducted but refund not received
Mumbai, Maharashtra, India
ShSHRADDHESH KUBADE on Jan 28, 2018
My irctc payment using bhim app (Razorpay payment gateway) got failed on 17th jan, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction.
Bhim app payment transaction id:[protected]
Kindly check and proceed my refund to my default account.
Complaint marked as Resolved Feb 11, 2018
Its resolved after registering complaint in bank.
Verified SupportRazorpay Customer Care's response, Jan 31, 2018
Kindly drop us a mail to [protected]@razorpay.com with the IRCTC transaction ID (along with a screenshot) and we will have this looked into.
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