[Resolved] Razorpay — irctc refund

sachinshaw

from Siliguri, West Bengal

Address:	Darjeeling, West Bengal, 734005
Website:	www.irctc.co.in

I was booking a ticket on[protected] from irctc's site where my account has been debited but no ticket has been issued, a sum of ₹ 3, 370/- has been deducted and refund has been issued till date. When i contacted irctc, they said they haven't received any money and claimed it as ticket failure and now i'm wondering where did it go, the amount hasn't been credited to my account too. Below i'm sending you my transaction details.

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Jul 31, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Jun 24, 2018

Updated by sachinshaw *no refund has been issued yet.

Verified Support

Jun 25, 2018

Razorpay Customer Care's response Hi Sachin,

We checked and see that the transaction ID: [protected] is not made through Razorpay. Kindly contact the gateway through which the payment was made.

Thanks and regards,
Team Razorpay

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Comments

Kushnil

from Raipur, Chhattisgarh

Sir, i have met tha transaction failure. The ticket amount is deducted from my account but not received to irctc.transaction id is :-[protected]
My transaction id is in screen shot of ticket 3-july-2018. Sir please refund my money.