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[Resolved]  Razorpay — irctc refund

Address:Indore, Madhya Pradesh, 452001

I booked my ticket on irctc with mail id registered er.[protected]@gmail.com
i used my sbi card for this transaction ended with no 9884. kindly refund my amount back.

06/004/19
mode - sbi credit card with razor pay
amount deducted 2 times but only for single ticket
registered ID- er.[protected]@gmail.com

17/06/19
mode - sbi credit card with razor pay
amount deducted but no ticket

Rishi Sahu
[protected]
registered ID- er.[protected]@gmail.com
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Jul 21, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
Razorpay Customer Care's response Hey Rishi,

Kindly share the transaction details along with your contact details at https://razorpay.com/support/#request. We will have it checked and assist you with the same.

Thanks and regards,
Team Razorpay
Complaint comments 
2 Comments

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Amount deducted from my credit card but payment was failed .
My IRCTC ID roemsahu
Mail ID er.[protected]@gmail.com

Kindly find the image and resolve the matter asap.

Reply
Razorpay Customer Care's response, Jun 25, 2019
Verified Support
Hi Rishi,

Kindly provide us with the requested details on the ticket with reference 577305. And we will have this checked and get back to you at the earliest.

Thanks and Regards,
Team Razorpay
I have made my payment yesterday through razorpay I paid for Krazybee emi but they haven’t received money till now please do check

Reply
Razorpay Customer Care's response, Jun 25, 2019
Verified Support
Hi Amrutha,

We checked and see that the payment with the ID pay_CjdWbBCLqcg02c is a successful transaction. You can check the status of the same here: https://bit.ly/2DSjy4T
Kindly contact the merchant for any service/refund related queries

Thanks and Regards,
Team Razorpay

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