[Resolved] Razorpay — irctc refund

3 Reviews
Indore, Madhya Pradesh, India
 rishisahu on Jun 17, 2019
I booked my ticket on irctc with mail id registered er.[protected]@gmail.com
i used my sbi card for this transaction ended with no 9884. kindly refund my amount back.

mode - sbi credit card with razor pay
amount deducted 2 times but only for single ticket
registered ID- er.[protected]@gmail.com

mode - sbi credit card with razor pay
amount deducted but no ticket

Rishi Sahu
registered ID- er.[protected]@gmail.com
Complaint marked as Resolved 2019-07-21 21:33:09

Complaint Status

[Jun 18, 2019] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response Jun 20, 2019
Hey Rishi,

Kindly share the transaction details along with your contact details at https://razorpay.com/support/#request. We will have it checked and assist you with the same.

Thanks and regards,
Team Razorpay
Complaint comments  2 Comments     Updated: Share0Tweet0


Amount deducted from my credit card but payment was failed .
My IRCTC ID roemsahu
Mail ID er.[protected]@gmail.com

Kindly find the image and resolve the matter asap.

Razorpay Customer Care's response, Jun 25, 2019
Verified Support

Hi Rishi,

Kindly provide us with the requested details on the ticket with reference 577305. And we will have this checked and get back to you at the earliest.

Thanks and Regards,
Team Razorpay
I have made my payment yesterday through razorpay I paid for Krazybee emi but they haven’t received money till now please do check

Razorpay Customer Care's response, Jun 25, 2019
Verified Support

Hi Amrutha,

We checked and see that the payment with the ID pay_CjdWbBCLqcg02c is a successful transaction. You can check the status of the same here: https://bit.ly/2DSjy4T
Kindly contact the merchant for any service/refund related queries

Thanks and Regards,
Team Razorpay

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    Razorpay - irctc refund