[Resolved] Razorpay — irctc refund delay | |||||
I have book my train ticket on 25.5.18 from visakhapatnam to secunderabad and i made payment through razorpay by tej upi app on irctc website. My account debited rs.1680/- but ticket not booked. I mailed to [protected]@razorpay.com but no reply. I tried calling their no.[protected] which was useless. Kindly process my transaction and refund me my amount of rs 1680/- at the earliest. Was this information helpful? | |||||
Jul 3, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 29, 2018 Razorpay Customer Care's response Hi Karteek, We checked the transaction with the UPI reference number[protected] and see that it is an unsuccessful transaction. As there is a debit for the same, please note that the amount will be credited back to your account in 7-10 working days. And we have updated the same over the mail with ticket reference 199961. Please follow the same mail thread for further details, we will be happy to help you. Best Regards Team Razorpay Verified Support May 29, 2018 Razorpay Customer Care's response Hi Satish, We checked the transaction with the UPI reference number[protected] and see that it is an unsuccessful transaction. As there is a debit for the same, please note that the amount will be credited back to your account in 7-10 working days. We have updated you the details over the mail with reference 199961.Please check and follow the same mail thread for any further queries, we would be glad to assist. Best Regards Team Razorpay Verified Support May 31, 2018 Razorpay Customer Care's response Hey Satish, We are sorry to hear that. We checked the txn ID [protected] and have updated you over the mail thread with ref. number 200227. Kindly check and do feel free to write back to us on the same mail thread for further queries. Thanks and regards Team Razorpay | |||||
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Transaction id - [protected]