[Resolved] Razorpay — irctc ticket booked transaction failure

[Resolved] Razorpay — irctc ticket booked transaction failure

R Ramasamy Periyasamy from Thiruttani, Tamil Nadu

I am Ramasamy i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money, See below mentioned transaction Nov 5th 2019 From: Ramasamy Periyasamy ([protected]@okaxisbank) Issuer bank: RBL Bank To: razorpay.[protected]@hdfcbank) Google transaction id: CICAgKCWqeeyfw Upi transaction id:[protected] +1 photos Was this information helpful? No (0) Yes (0)
Dec 8, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Nov 07, 2019 Razorpay Customer Care's response Hi Ramasamy, We see that the transaction with the ref: [protected] is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund Thanks & Regards Team Razorpay
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Comments

Shanmugam9220

from Coimbatore, Tamil Nadu

Smartcoin repayment 03/10/2019 my account upi transaction money debited failed lone smartcoin please refund or lone smartcoin update rs.5164 please help payment 32 day #

Razorpay Customer Care's response, Nov 8, 2019

Verified Support

Hi Shanmugam,

We have updated the status of your query on the email with the ticket ref: 880307. Feel free to write back to us on the same email thread for further queries, we will be glad to assist you with the same.

Thanks & Regards
Team Razorpay

Narendhar Sagar

from Hyderabad, Telangana

On 06.11.2019 at 12:45 PM I have made a payment for Rs. 6194.16 through HDFC UPI for loan repayment of SmartCoin application. The transaction screenshot is attached for your reference. I can be reached at [protected], Narender Sagar
Kindly refund the amount at the earliest.

Narendhar Sagar's reply, Nov 8, 2019

Razorpay — amount deducted but transaction failed

Razorpay Customer Care's response, Nov 10, 2019

Verified Support

Hi Narendhar,

We would like to investigate this. Please write to us with your contact and transaction details here: https://razorpay.com/support/#request and we will get back to you on the same at the earliest.

Thanks & Regards,
Team Razorpay