[Resolved] Razorpay — irctc ticket booking issue \"pending from bank\"

[Resolved] Razorpay — irctc ticket booking issue "pending from bank"

R rbjii

Hello team, I booked an irctc ticket, the transaction id is [protected]. It came the error as "pending from bank" and i hoped that my ticket will book but it made me into jeopardy situation. I can't able to travel as planned just because of the payment through your gateway was not successful before chart preparation. It really gives me big disappointment. Attached the screenshot, kindly arrange the refund for the same. If possible kindly fix the issue, permanently Was this information helpful? No (0) Yes (0)
Feb 3, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Jan 01, 2019 Updated by rbjii Please find the additional information. UPI/P2M/[protected]/[protected] Verified Support Jan 03, 2019 Razorpay Customer Care's response Hello, We checked the transaction [protected] and see that this is an unsuccessful transaction. You would ideally receive the refund for the same within 7-10 working days. You can check the status of your refund here https://razorpay.com/support/#refund Thanks & regards, Team Razorpay
1 Comment	Share
Submit Close

Related Razorpay reviews

View all 3544 Razorpay Reviews

Comments

Bikram Pandit

from Lala, Assam

Sir I have booked the tickets from irctc and money had been deducted from your site but still in irctc the money is pending and I have not received my tickets which is very urgent please help me regarding this

Razorpay Customer Care's response, Jan 17, 2019

Verified Support

Hey Bikram,

We checked our logs and see that this transaction with UPI reference number 900421641823 has been processed successfully from our end on Jan 09th, 2019. We have updated you regarding the refund on the ticket with reference number 336375. Kindly follow the same for further details.

Thanks & Regards,
Team Razorpay