[Resolved] Razorpay — irctc ticket booking money debited from bank but payment pending from bank side

[Resolved] Razorpay — irctc ticket booking money debited from bank but payment pending from bank side

H Hari S haran

Hello sir/mam, I've booked two tickets via irctc app in tatkal quota. When during payment via google pay, the upi id was entered and the amount was debited from the bank successfully. But in the irctc app, the transaction gets canceled and showing status as "pending from bank end" even after debited from the bank. This type of failing transactions is happening in a third consecutive manner. Please initiate the refund process as soon as possible. Upi trans id:[protected] Transaction id: [protected] Username : hariharan s +2 photos Was this information helpful? No (0) Yes (0)
May 20, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Razorpay Customer Care's response Hey Hariharan, We checked our logs and see that the transaction [protected] is an unsuccessful payment. The refund for the same will be credited to your account within 7-10 working days. You can track the status of your refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay
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Neetu jqin

from Dhariwal, Punjab

I made a order on shokin. In on 27 th march, 2019..but I haven't receive any parcel yet.. Repeatingly m calling on numbers given on there site but that too r unreachable..

Neetu jqin

from Dhariwal, Punjab

I made a order on shokin. In on 27 th march, 2019..but I haven't receive any parcel yet.. Repeatingly m calling on numbers given on there site but that too r unreachable..