[Resolved]  Razorpay — irctc ticket booking regarding

Address:Coimbatore, Tamil Nadu

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is [protected]@gmail.com
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Apr 9, 2018
Complaint marked as Resolved 
Verified Support
Mar 07, 2018
Razorpay Customer Care's response
Hi Vinot,

We have updated you over the mail in reference to 164596. Kindly check and follow the mail thread for further updates .

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

I booked tickets by razorpay.. My amount is debited from PhonePe.. But tickets are not booked.. Please refund my amont by tomorrow.. If not I will file case against you.. Are you playing with us.. I sent you all details.. I mailed to your mail id also.. But you are not replaying...
Please resolve this

Razorpay Customer Care's response, Mar 28, 2018
Verified Support
Hi,  

A refund has been successfully processed against this transaction.
In case of further queries, please feel free to write to us on support@razorpay.com.

Regards,  
Team Razorpay

Comment marked as Resolved

The user did not respond to the messages. The review should not be taken into consideration.

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