[Resolved]  Razorpay — irctc ticket booking using razorpay upi

Hi,

I made a transaction today to book a ticket in irctc using razorpay upi.

I can see the money being deducted from my account but i don't see any tickets booked in the irctc front.

When i see the status, i can see the payment has been processed from my side. I got an email confirmation that payment has been made to razorpay upi id ([protected]@hdfcbank)

I would require assistance to reverse this transaction, refund the amount i paid (Rs. 980/-).
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Jul 8, 2018
Complaint marked as Resolved 
Refund credited back to my account. Thanks Razorpay.
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
Razorpay Customer Care's response
Hi Sudharsanan,

We checked the UPI reference number:[protected] and see that it was an unsuccessful transaction. You should receive the refund within 10 working days from the date of debit.
For further queries, please write back to us on mail thread with reference number: 215594.

Best regards,
Team Razorpay
Complaint comments 

Comments

Thank you for using your SBI Debit Card 519XX8524 for a purchase worth Rs445.0 on POS 38RR[protected] at RAZ*IRCTC, Statesman H txn# 003971.
on May 20, 2019
Submit a Complaint
Hi,

I made a transaction today to book a ticket in irctc using razorpay upi.

I can see the money being deducted from my account but i don't see any tickets booked in the irctc front.

When i see the status, i can see the payment has been processed from my side. I got an email confirmation that payment has been made to razorpay upi id ([protected]@hdfcbank)

I would require assistance to reverse this transaction, refund the amount i paid (Rs. 5191/-).

irctc ticket booking using razorpay upi
on May 20, 2019
Submit a Complaint
Hi,

I made a transaction today to book a ticket in irctc using razorpay upi.

I can see the money being deducted from my account but i don't see any tickets booked in the irctc front.

When i see the status, i can see the payment has been processed from my side. I got an email confirmation that payment has been made to razorpay upi id ([protected]@hdfcbank)

I would require assistance to reverse this transaction, refund the amount i paid (Rs. 5191/-).

irctc ticket booking using razorpay upi

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