[Resolved]  Razorpay — irctc ticket not booked amount debited through google pay

I booked train tickets 2 times via irctc on jan 5, 2020 through googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed nothing about my booking. The money was not refunded to my account.

Upi transaction id:[protected]
To: razorpay. [protected]@hdfcbank
From: sivan t (Standard chartered)
Google transaction id:cicagkcunpt2bg
Amount: 1436.80

Upi transaction id:[protected]
To: razorpay. [protected]@hdfcbank
From: sivan t (Standard chartered)
Google transaction id:cicagkcunorteq
Amount: 401.80
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Jan 28, 2020
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Razorpay Customer Care's response
Hi,

We are sorry to hear this, kindly raise a request on https://razorpay.com/support/#request with your query. We will check the same and update you at the earliest.

Thanks & Regards,
Team Razorpay
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