[Resolved] Razorpay — irctc transaction did not credited to bank account
Ar[email protected] on Sep 11, 2018
Hi razorpay as i had purchased a irctc railway ticket through your payment gatway. But from transaction date 17th august 2018 still today i didi not back thr transaction money back to my bank account as the transaction was dropped. So plz take necessary steps to refund my money back to my bank account. Thr irctc transaction no - [protected] as the status of this transaction is refunded but still the amount did not credited to my bank accont. Plz take the matter seriously
Complaint marked as Resolved Oct 12, 2018
[Sep 11, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Sep 11, 2018
Hi, we checked the transaction [protected] and see that a refund rfnd_An22jVYQxN0thI of amount ₹ 390.00 was successfully processed at our end on 18th Aug, 2018. Feel free to write to us at: https://razorpay.com/contact/ for any further queries.
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