[Resolved] Razorpay — irctc transaction status=pending from bank end

[Resolved] Razorpay — irctc transaction status=pending from bank end

S Sathish_S from Coimbatore, Tamil Nadu

Hi, I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end". What to do now? When and how can i get my money back? Pnr number : Reservation id: [protected] Train no./name: 16860 / maq chennai exp Ticket type: e-ticket From: karur (Krr) 01 jan 2019 To: tambaram (Tbm) 02 jan 2019 00:00 hrs Booking date: 19 oct 2018 Vikalp status: no Boarding station: karur (Krr) Date of boarding: 01 jan 2019 00:00 hrs Quota: general Class: sl Ticket charge: 235.49 Service charge: 0.0 Bank name: razorpay Was this information helpful? No (0) Yes (0)
Oct 25, 2018 Complaint marked as Resolved Hi, Yesterday Razorpay returned debited amount. Thanks, Sathish Razorpay customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Razorpay Customer Care's response Hi Sathish, We checked the transaction with ref. number : [protected] and see that it is an unsuccessful transaction. If there has been a debit, please note that the amount will be credited back to your a/c in 7-10 working days, failing which please drop us a mail to https://razorpay.com/support/#request and we'll be glad to assist you. Thanks & Regards, Team Razorpay
2 Comments	Share
Submit Close

Related Razorpay reviews

View all 3544 Razorpay Reviews

Comments

Ashok Kumar Kadve

from Dhamtari, Chhattisgarh

Railway ticketing book not
And payment done so please my payment refunded .

Razorpay Customer Care's response, Oct 22, 2018

Verified Support

Hi Ashok,

We checked the transaction with ref. number: 829212774750 and see that it is an unsuccessful transaction. If there has been a debit, please note that the amount will be credited back to your a/c in 7-10 working days, failing which please drop us a mail to https://razorpay.com/support/#request

Thanks & Regards,
Team Razorpay

Pawan209es

from Gurgaon, Haryana

Dear Sir, i tried to book train ticket thru irctc appfrom Abohar to Delhi on 18/10/2018. Amount was deducted from my bank account but ticket booking failed. I contacted my bank & they are saying amount successfully paid to Razorpay.
Please look into this matter & slove it

Razorpay Customer Care's response, Oct 24, 2018

Verified Support

Hi Pawan,

you can track the status of your transaction using: https://razorpay.com/support/#refund. Feel free to write back to us at: https://razorpay.com/support/#request for any further queries and we'll be glad to assist you.

Thanks and regards,
Razorpay