[Resolved] Razorpay — irctc transaction status=pending from bank end

shivam6

Address:

Howrah, West Bengal, 711106

I tried booking 3 tickets on irctc, money was deducted but ticket not booked.it is showing pending from bank end...how do I get my money back?
reservation id-[protected]
train no-12703
ticket type -e-ticket
from Howrah to Secunderabad on 18th march
booking date-11th march
Vikalp status -no
boarding station Howrah
date of boarding 18th march
quota- general
class -sleeper
ticket charge-rupees2034.4
bank name- Razorpay

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Apr 14, 2020

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Mar 11, 2020

Updated by shivam6 I tried again on the very same date again the same thing happened...

Verified Support

Mar 14, 2020

Razorpay Customer Care's response Hi Shivam,

We see that the IRCTC transactions with booking ID's: [protected] & [protected] are unsuccessful. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund. For any further queries, feel free to write to us at: https://razorpay.com/support/#request and we'll be happy to assist you.

Thanks and Regards,
Team Razorpay